| Jurisdiction | Delay Status | Can Searches Be Completed? | Reason for Delay | Narrative | Updated |
|---|---|---|---|---|---|
| AR, All Counties | Significant: 2-4 Weeks | Yes – Delayed | Court Understaffed | 8/6/2021: AR courts are experiencing delays due to a spike in Covid cases and being understaffed. | Current |
| AR, Crittenden | Critical: > 8 Weeks or Undetermined | Yes – Delayed | Online System Challenges | 2/3/2022: The Marion District Court has reopened and their record keeping system is once again functioning. We are completing searches as quickly as possible. | Current |
| CA, El Dorado | Moderate: 1-2 Weeks | Yes – Delayed | Case Management System | 11/11/2021: Researcher visits this court daily. There is currently no PAT available to the researchers. All search requests must be submitted to the court clerks for completion. There is no limit to the number of requests that the researchers are able to submit to the clerks each day, however, court staff is stretched thin, and TAT is further delayed as the court is currently in the process of transitioning to a new case management system. | Current |
| CA, Kings | Significant: 2-4 Weeks | Yes – Delayed | Court Closed | 11/04/2021: Court open for appointment only. | Current |
| CA, Los Angeles | Critical: > 8 Weeks or Undetermined | Yes – Delayed | Clerk Delay due to DOB Verifications | 08/23/2021: No DOB information is available from the PAT. The court clerks will no longer verify DOB’s. We are allowed to request five case files a day where we can then confirm the DOB. Expect major delays. | Current |
| CA, Marin | Critical: > 8 Weeks or Undetermined | Yes – Delayed | Clerk Delay | 10/14/21: Counters are now open. Clerks will process 5 names per day. | Current |
| CA, Nevada | Closed | No | PAT is down | 5/10/2022: The court will be releasing a new PAT in the coming weeks. In the meantime, all terminals are down with no access and no ETA on when they will be back up. No searches can be completed at this time. | Current |
| CA, Sacramento | Moderate: 1-2 Weeks | Yes – Delayed | Online Site Down | 4/1/2022: The Court removed DOBs from their site so all searches with possible records must be processed with the court. Please note, the lists dropped at the clerk’s window are limited to 10 cases. Clerks pull these files and call the vendor to go to the courthouse by appointment to view the case files. | Current |
| CA, San Bernardino | Moderate: 1-2 Weeks | Yes – Delayed | Pat was Down | 5/27/2022: The site has been down for a few days. As of this morning, it is fully operational again, so our researchers are working through the backlog. | Current |
| CA, San Diego | Critical: > 8 Weeks or Undetermined | Yes – Delayed | Case Request Limitations | 12/14/21: Court is open, but clerks are directing to phone lines due to Covid (3 hour window, 5 names at a time). | Current |
| CA, San Joaquin | Minor: Less Than 1 Week | Yes – Delayed | Clerk Delay | 4/28/2022: Public access is fully functional again. Our researchers are working through the backlog. | Current |
| CA, Santa Clara | Moderate: 1-2 Weeks | Yes – Delayed | Clerk Delay | 2/01/2022: Court is now open. However, searches are delayed due to staffing. | Current |
| CA, Solano | Critical: > 8 Weeks or Undetermined | Yes – Delayed | Clerk Delay | 2/5/21: Clerk assistance delays due to Covid. | Current |
| CA, Ventura | Significant: 2-4 Weeks | Yes – Delayed | Covid | 2/17/2022: Due to Covid, only the Ventura Superior Court is accepting requests at the clerk counter. The court is backlogged due to staff limitations and limited hours so please expect delays on orders that require clerk assistance. | Current |
| GA, Clayton | Moderate: 1-2 Weeks | Yes – Delayed | Clerk Delay | 04/05/2022: PAT is now loading. We are only providing year of birth for Superior court on orders / cases we cannot obtain a full DOB. We do have to retrieve the full DOB is state court before returning / completing an order. Head clerk as well as Supervisor at the court has informed that they are grossly understaffed and back up. | Current |
| GA, Fulton | Moderate: 1-2 Weeks | Yes – Delayed | Clerk Delay | 11/30/2021: Many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls. | Current |
| GA, Spalding | Moderate: 1-2 Weeks | Yes – Delayed | Technical Challenges /Covid | 06/07/2022: The main researcher was down last week due to computer issues and the researcher who was backing her up caught Covid. Please expect delays while the researchers work to catch up. | Current |
| HI, Honolulu | Major: 4-8 Weeks | Yes – Delayed | Clerk Delay | 2/7/2022: Many searches require files to be pulled to get complete information. The court is short staffed and struggling with the volume of file pulls. | Current |
| IL, Cook | Minor: Less Than 1 Week | Yes – Delayed | Online System Challenges | 2/04/2022: The court’s record keeping system is not functioning normally. Our researchers are experiencing extreme latency and intermittent outages. We will continue to process orders as quickly as possible. Expect delays. | Current |
| MD, All Counties | Moderate: 1-2 Weeks | Yes – Delayed | Connectivity Issues | 6/6/2022: The connectivity issues have been resolved. Our researchers are working through the backlog. | Current |
| MI, Kent | Critical: > 8 Weeks or Undetermined | Yes – Delayed | DOB Verification | 5/2/2022: The State of Michigan has enacted its plan to remove the dates of birth from the websites. We are now having to fax the Circuit court for copies of the Register of Actions in order to verify DOB. We are completing clears and District Court-only searches. For Circuit Court, the process is to fax the court a list of cases that we need the ROAs for, and after payment and within 72 hours, they will fax them back. (Only able to ask for 10 cases per day.) | 6/21/2020 |
| MI, Saginaw | Significant: 2-4 Weeks | Yes – Delayed | PAT is Down | 4/22/2022: The public access terminal was removed from the court and was expected to be fixed already but it is still being worked on. The clerk is conducting searches in the meantime but is not able to keep up with the volume. Please expect delays. |
Current |
| MI, Washtenaw | Moderate: 1-2 Weeks | Yes – Delayed | PAT is Down | 4/19/2022: We are still experiencing some connectivity issues, but we are now able to have these orders searched at the courthouse. | Current |
| MI; Barry, Hillsdale, Wexford. | Significant: 2-4 Weeks | Yes – Delayed | DOB Verification | 04/07/2022: Our researchers have been added to the authorized user lists and are working with the clerks when a DOB isn’t readily available. | Current |
| MS; Adams | Significant: 2-4 Weeks | Yes – Delayed | Limited Access to PAT | 6/10/2022: The Justice Court hired summer help to get their records caught up. This person will be using the only public access terminal most of the day, so our researcher will only have access to the terminal from 1:00 pm-2:00 pm. Please expect delays over the next two months. | Current |
| MT; Multiple Counties | Moderate: 1-2 Weeks | Yes – Delayed | Flooding | 6/14/2022: Carbon, Red Lodge, Park and Stillwater are delayed due to flooding. | 6/21/2022 |
| NC, All Courts | Major: 4-8 Weeks | Yes – Delayed | Documents | 1/05/2022: Only Impacts Document Retrievals. | Current |
| NV, Washoe | Moderate: 1-2 Weeks | Yes – Delayed | Clerk Delay | 5/13/2022: Our researcher is conducting searches at the court. Please expect delays while the researcher works through the backlog. | Current |
| NY, Franklin | Closed | No | Staffing Shortage | 6/24/2022: This court has elected to stop conducting criminal and civil searches from June 24th- July 8th due to the 4th of July staffing shortages they are going to experience. |
6/24/2022 |
| TN, Stewart | Closed | No | Under Construction | 6/23/2022: This court is under construction starting on June 23rd and has an expected completion date of July 1st. | 2/24/2022 |
| TX, Travis | Moderate: 1-2 Weeks | Yes – Delayed | PAT is Down | 5/2/2022: We are able to complete clears. However, orders with possible hits can’t be completed since dispositions are not pulling on public access. The court is aware and working on the issue. | Current |
| WV, Randolph | Closed | No | Online System Challenges | 6/27/2022: The Circuit Court’s computer system is operational again. The researcher is working through the backlog. |
6/28/2022 |
