Background Screening or Finger Crossing: Which Should You Rely On?

December 1st, 2011

employment background checksLet’s face it. We all want to trust the people we choose to hire. And it sure would be nice to avoid the time and expense of running employment background checks on each and every employee for each and every position. But sadly, we just don’t have that luxury in today’s litigious world.

One University Chooses Trust Over Background Screening:

According to a recent article in the university’s independent student newspaper, not all student employees undergo background checks due to ‘overwhelming cost and effort’ involved in doing so. While some student employees are screened, many are not; including those handling cash at the university bookstore and those preparing food and operating cash registers for food services. The article also points out that while the campus transportation system will not hire anyone with even a single ticket in their background drivers are allowed to remain employed until they receive more than 2 tickets during their employment period.

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EEOC Letter to Peace Corps Offers Insight on Employment Criminal Records

November 30th, 2011

If you’re an employer or nonprofit agency and you are either obligated or striving to avoid employment discrimination, this should interest you. And if you’ve been following the recent EEOC hearings and anticipated policy updates, this bit of news might provide some valuable foreshadowing of what lies ahead.

The EEOC recently wrote an informal letter in response to the Peace Corps’ request for federal agency comment on a proposed Volunteer Application for its international service programs. The EEOC’s response specifically addressed the proposed Volunteer Application through the lens of Title VII of the Civil Rights Act, which prohibits employment discrimination on the basis of race, color, religion, national origin, or sex.

The Peace Corps’ proposed volunteer application states the following:

About Drug and Alcohol-Related Charges:

Applicants with any drug-related charge/arrest or conviction in their legal history are not eligible to have their application considered for Peace Corps service until one year has passed from the date of the arrest, or conviction, whichever is later. Applicants charged with, or convicted of, public intoxication, DUI, DWI, or who receive a reduced charge of, or conviction for reckless driving from an initial charge of DUI or DWI, or who have a similar alcohol related offense in their legal history, are not eligible to have their application considered for Peace Corps service until one year has passed from the date of the offense or conviction, whichever is later. This includes arrests and citations.

About Legal Status and History:

All Peace Corps invitees must undergo a National Agency Check (NAC) background investigation to help determine legal eligibility for service. The NAC investigation will reveal all arrests regardless of disposition (i.e., suspended sentence, deferred judgment, dismissal, not guilty, reduced charge, mistaken identity, or expungement), therefore it is required that you disclose to the Peace Corps your official legal history and other experiences. The NAC form and fingerprint charts will be provided at a later date.

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Give Your Background Screening Process a Sniff Check

November 10th, 2011

background screening processIf you rely on background checks to screen candidates and employees, you already have some sort of background screening process in place. Whether formal or informal, structured or loosely-defined, there are certain steps you take to ensure each individual is screened.

So, have you thought about how your process would stand up to scrutiny should someone question your methodology, process, decision criteria, or some other aspect of your program? Because we can pretty much guarantee that if you run a background screening program there may come a day when someone (a candidate you chose not to hire, for example) or some entity (like the EEOC, for instance) will question a decision you’ve made, a requirement you’ve set, or some other aspect of your program.

Will you be able to demonstrate that your background screening process is fair and compliant? Or will it reek of unintended discrimination, missteps, or shortcuts?

4 Criteria to Assess Your Background Screening Process:

To find out if your employment screening process will stand up to scrutiny, ask yourself these questions:

1. Do You Have a Clear Business Necessity?

The EEOC has time and time again stressed the importance of having a clear business necessity when it comes to background checks. Regardless the type of check you’re performing, you must have a legitimate business reason to do so. In reality, just about every business can demonstrate business necessity to perform background screening; it’s just the EXTENT of the screening you perform that comes into question. Particularly in the case of criminal records and credit checks, you’ve got to make sure you have sound rationale.

2. Are Your Background Checks Job-Related?

Closely tied to above, your background checks need to be job-related. Your new CFO will be screened much differently than your janitor, and while these are extreme examples the point is a critical one. Take a look at each position in your company and the associated background check you require for that position and look at whether the information you’re gathering to make employment decisions is relevant to the risk and responsibilities of the position. Does it really make job-related sense to check the credit of someone who has absolutely no financial responsibility in your organization? Maybe. But probably not. It’s important to think critically here.

3. Are Your Data Sources Reliable?

Boy, is it tempting to buy that $9.95 background check. But chances are that background check is nothing more than a criminal database search of what is known to be fraught with inaccuracies, outdated information, and lacking identifiers that make it worth using. A recent NBC news feature told the story well and is a great reminder as to why you must work with a quality background screening company. We also wrote about the issue of quality data sources in this recent blog post: “Employment Background Checks Gone Wrong.”

4. Are Your Decision Criteria Applied Consistently?

What happens when a background check you’ve ordered comes back with a discrepancy? Do you immediate reject the candidate? Or do you follow FCRA protocols concerning adverse action notifications? (Hopefully it’s the later.) What’s more, do you have a consistent set of criteria by which you determine what’s acceptable and what’s not acceptable for each position and apply those criteria consistently for each and every individual? Consistency is king!

Certainly, there are other factors you may need to consider but with these four basics in place, you’re well on your way to having a successful and compliant screening program.

Need help understanding how to craft a solid screening program? We can help!

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