Pepsi is Latest to Face EEOC’s Aggressive Stance on Employment Criminal Records

January 12th, 2012

Ask any HR professional to name a company they admire and you’ll likely hear the name Pepsi. Long known for its leadership in quality HR practices, it comes as no surprise to us that the Pepsi organization was among the targets of the EEOC’s more aggressive stance concerning the use of employment criminal records.

Employers with “unnecessarily broad criminal background check policies” are wise to heed the warning laid out by the EEOC’s recent $3.1 million settlement with Pepsi Beverages. As reported by the Associated Press*, Pepsi was charged with racial discrimination for using criminal background checks to screen out job applicants, even if those applicants were not convicted of a crime.

According to the EEOC, using arrest and conviction records to deny employment can be illegal if it is not clearly job related. That’s because blanket criminal records policies can limit job opportunities for minorities who have disproportionately higher arrest and conviction rates than whites.

While Pepsi maintains that it did not intentionally discriminate (in our experience, most companies — and especially those the likes of Pepsi — do not set out to discriminate), the settlement sends a clear reminder to employers of all sizes about the need to reassess policies and ensure compliance with anti-discrimination laws.

So, What Should Your Employment Criminal Records Policy Look Like?

To avoid discrimination and still benefit from the role of employment screening in building a safer, more productive workforce, here is a summary of basic EEOC guidelines concerning the use of criminal records:

  • Know the difference between ‘arrests’ and ‘convictions.’ Don’t assume that someone committed a crime based solely on an arrest record. It’s the convictions that tell the outcome of the arrest.
  • Don’t jump to conclusions. Give your applicants a chance to explain the circumstances of an arrest.
  • Keep things in perspective. Take into account the nature and seriousness of the arrest or conviction, as well as how long ago it happened. Consider the nature of the job and the risk an individual will present with a given criminal record. Deny employment only if it appears the applicant can’t be trusted to perform the job.

Have questions about your employment screening program?

The team at Proforma Screening Solutions is here to help. Ask a question or request a free initial consultation to discuss your program.


Need Help Evaluating and Selecting a Background Screening Company?

January 11th, 2012

background screening companiesHiring a background screening company for your employment screening program seems like a fairly straight-forward task. If your goal is to simply ‘check the box’ with the bare minimum requirements, it can indeed be a simple endeavor. But if you’re like many employers today, you have come to the following realizations:

  • Organizations compete on the basis of talent. As such, the quality of your hiring decisions has a clear and direct impact on your organization’s ability to compete.
  • It’s not enough just to ‘check the box’. Employers are being held to exceedingly high standards when it comes to ensuring the safety of co-workers, customers, and the public at large. Safety begins with the people you hire.
  • Regulatory attention around employer hiring practices is growing. Anti-discrimination, data protection, appropriate use of criminal records and credit reports, among other issues must be addressed. The practices of your background screening provider must be sound.

It is these realities, and many others, that make hiring the right people — and having the right processes in place to do so –so vitally important.

Introducing Our Free Background Screening Company Selection Matrix

Your employment screening provider plays a number of essential roles in enabling your organization to compete successfully, mitigate risks, maintain compliance, and build a safer work environment. Your selection should consider criteria around the provider’s background, quality, services offered, customer support, technology, data practices, compliance support, and pricing.

Our free background screening company selection matrix offers you a detailed checklist of 35 criteria you can use to conduct a side-by-side comparison of Proforma Screening Solutions and two or more other vendors.

Download the Background Screening Company Selection Matrix. (Available in Word or PDF)


Hire the Right People and You Win

January 3rd, 2012

hire the right peopleJack Welch once famously said “nothing matters more in winning than getting the right people on the field.” As an employment screening company, it is this notion that guides our efforts to help companies bring the right people on board. In line with this idea, we were pleased to come across an awesome post on the Call of the Wild management blog. The article is centered on the idea that recruitment is the most essential skill of management because the other management skills will only work if the right people have been recruited.

The people at Call of the Wild suggest (and we agree) that if you recruit the right people, everything else falls nicely into place. On the other hand, hiring the wrong people can damage a large company and destroy a smaller one. A manager’s job, therefore, is to practice “tough love” when it comes to recruitment. Rather than trusting someone at face value or accepting low standards “for fear of upsetting someone” managers need to be ruthless in their selection of the right people.

Jack Welch pointed to three things every new hire must have: Integrity, intelligence, and maturity. These are the very qualities we strive to help clients predict through background screening. By assessing an individual’s past behaviors, credentials, and character hiring managers can make well-informed hiring decisions to drive their organizations to succeed.

Read the Call of the Wild article here.

Listen to Proforma’s president David Lowers speak about the role of risk management in background screening:

To discuss your employment screening program, request a free consultation.


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Proforma Screening Solutions is an employment background screening company dedicated to helping organizations leverage the power of background screening to build safer and more qualified workforces.

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