Domino’s Pizza and Capital One Taking Heat from Alleged FCRA Violations

February 2nd, 2012

Law firm Nichols Caster announced last week that former Domino’s Pizza employees will be allowed to proceed with putative class action against the company for alleged background check violations. According to the Nichols Caster press release, the United States District Court denied Defendant Domino’s Pizza’s motion to dismiss the case of Singleton, et al., v. Domino’s Pizza, LLC, ruling that the plaintiffs properly alleged that Domino’s violated the Fair Credit Reporting Act.

The two plaintiffs in the case allege that they were terminated from Domino’s based on undisclosed information in their background checks that was never shared with them by the company.

Domino’s alleged FCRA violations include:

(1)running background checks on employees without proper authorization; and

(2) “systematically” failing to provide employees with copies of their background checks prior to taking adverse employment action against them.

The Court went so far as to rule that the plaintiffs properly alleged that Domino’s violations were “willful.” According to the Court, “Domino’s fail[ed] to show that its interpretation of [FCRA] was ‘not objectively unreasonable.’”

Nichols Caster recently initiated a similar case against Capital One for FCRA violations. In this case, the lawsuit alleges that Capital One’s authorization form is flawed and that Capital One failed to provide copies of the background reports when it used them to take adverse employment actions.

How Can You Avoid FCRA Violations?

When you use consumer reports to make employment decisions, including hiring, retention, promotion or reassignment, you must comply with the Fair Credit Reporting Act (FCRA). The FCRA is enforced by the Federal Trade Association and applies to companies who use third party consumer reporting agencies (background screening companies) to perform their employment background checks.

There are FCRA requirements that must be followed before you get a background check, before you take an adverse action, and after you take an adverse action.

Learn more about these requirements in our recent blog post, “Following FCRA Regulations is Smart for Employers.”

We encourage all employers to carefully review their employment screening policies and programs to ensure their ongoing compliance with the FCRA. Consult both your employment attorney and your background screening company. At Proforma, we offer FCRA compliance support to assist in your ongoing compliance.

We are happy to discuss your employment screening program. Request a free initial consultation today.


It Ain’t Over ‘Til the Church Lady Steals a Million Dollars

February 2nd, 2012

church ladyIf a little ‘ole church lady would embezzle a million dollars from the Roman Catholic Archdiocese of New York what makes you think the seemingly nice person you just hired won’t do the same or similar to your business? In the words of the Dana Carvey version, “Isn’t that just special”!

The New York Times reported on January 30, 2012 that Anita Collins, age 67, was charged with embezzling more than $1 million over seven years from the archdiocese.

While the Archdiocese does perform background checks on workers today, when Anita Collins was hired 8 years ago, a criminal background check was not performed. As a result they made what can only be described as a very costly mistake. According to the Times story, shortly before she was hired by the Archdiocese, she was on probation after pleading guilty to grand larceny for fraudulent acts performed while acting as a payroll clerk for a staffing agency. The Times goes on to say that prior to this in 1986, she was arrested on multiple counts of forgery, and ultimately convicted of a Class A misdemeanor. Applying for a finance job where there is no background screening requirement, “how Conveeeenient”!

When it comes to hiring workers, ‘faith’ just doesn’t cut it.

Every time we hear a story like this we have to stop and ask ourselves why an organization of any type would fail to check the background of someone who will be trusted with finances. Moreover, we would question the failure to perform some type of background on any worker, regardless of their position, considering employers have a legal ‘duty of care’ in the hiring process. Relying on blind faith, trust, luck, or anything other than facts is a practice that needs to be put to rest once and for all.

Too frequently, it is in hindsight that organizations discover the classic definition of a fraudster is personified by a trusted employee. Furthermore, the case of the church lady points to the broader risk management requirements of organizations that rely on the trustworthiness of people. If money talks, a case like this should have companies running to sign up for employment screening services and to secure the services of a risk management consultant to ensure proper controls are in place to avoid the losses that can occur when the wrong people are placed in a position of trust.

If you are concerned about the people you hire or the financial controls in place at your organization, we invite you to consult with a background screening expert here at Proforma Screening Solutions or with our partners at L&A, a risk management consulting firm.


Can Your Employment Screening Program Survive a Hiring Frenzy?

January 27th, 2012

employment screening programIf recent weeks around the Proforma Screening Solutions office are any indication, you could be facing an upswing in hiring demand this year. We’ve been seeing an unusually high volume of requests for employment background checks from our current customers. Our suppliers have reported similar trends.

In our experience, hiring upticks don’t usually arrive in Q1, but this year feels a bit different and we’re starting to think this could be a bigger and longer-lasting upswing. And so you don’t think we’re just overly optimistic, crazy or opportunistically looking for a new blog post , a recent ADP report corroborates our sense, noting a sharp rise in private-sector employment (with several caveats), and the unemployment rate hit a 3-year low in December 2011 according to the DOL.

With all the hoopla and high hopes for economic recovery, we couldn’t help but use this opportunity to suggest that HR and hiring managers make certain their employment screening programs are prepared to handle the demand they could face if this economy goes gangbusters.

3 Steps to Employment Screening Program Survival

How can you be sure your employment screening program will survive even a small uptick in hiring demand?

Automate Like Crazy

In the competition for the most talented, he who hires fastest, often wins the best candidates. If your employment screening process still involves piles of paper, dual entries, and snail mail, it’s time to automate. Your background screening provider should be able to equip you with a secure web-based solution that will integrate with your existing HR software or stand alone and enable you to submit orders, review and store reports, and obtain applicant “wet signatures” using the latest technology. All of this will reduce your time to hire and allow you to get more (and better!) hiring done.

Check Your Compliance

The EEOC has been hot on the tail of employers who rely on outdated or unfair hiring practices. Beyond that, there are many state, local, and federal laws that have changed recently and may impact the way your employment screening process runs. Even without these changes, it’s a good idea to review your program to ensure its ongoing compliance. The more people you hire with the wrong processes in place, the greater your risk of getting involved in a legal quagmire.

Leave it to the Experts

The easiest and safest way to scale your employment screening program is to turn it over to capable experts. A professional background screening company will be on top of changing trends and regulations, and can keep your program on track to ensure you get the full benefits of a well-run background screening program.

Let the experts here at Proforma Screening design and implement a program to help you make better hiring decisions in any economic climate.

Request a Free Consultation

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